Privacy Policy

Privacy Policy

Effective Date: 30 April 2025

At Soccer Mates, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988.

1. What Information We Collect

We may collect the following personal information:

• Parent/Guardian's full name
• Email address
• Phone number
• Child's name and date of birth
• Expected school your child will attend      next year
• Preferred session day and time

2. How We Collect Information

We collect personal information directly from you when you:

• Fill out our online forms
• Contact us via email or phone
• Interact with us through our website or      social media platforms

3. Why We Collect Your Information

We use your information to:

• Provide you with information about our      programs
• Schedule and manage session bookings
• Communicate updates and relevant      information
• Improve our services and offerings

4. How We Store and Protect Your Information

Your personal information is stored securely, and we take reasonable steps to protect it from misuse, loss, or unauthorized access. We use secure systems and technologies to safeguard your data.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your information with third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

6. Accessing and Updating Your Information

You have the right to access and correct your personal information held by us. If you wish to do so, please contact us using the details below.

7. Photography & Media
At Soccer Mates, we may take photos or videos of your child during program activities to celebrate their achievements and for promotional purposes (e.g. website, social media, brochures).

We will always seek your explicit consent before using your child’s image in any public-facing materials. By enrolling your child in Soccer Mates programs, you consent to the possibility of media being captured during sessions. If you do not wish for your child's image to be used, you can opt-out by indicating your preference in the enrolment form or by contacting us directly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@soccer-mates.com.au
Phone: 0480 588 097